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ESTAAD – Hall 3
18 November 2026 14:55 to 15:35

Panel Discussion: Personalisation at Scale – How Data and Technology Power the Modern Live Experience

As arenas evolve into connected entertainment destinations, operators are looking beyond the physical venue to create more seamless and engaging fan experiences. This session will explore how data, digital platforms, content and immersive technologies can enhance the visitor journey before, during and after an event, and how partnerships with technology and content platforms can deepen engagement and build fan loyalty.

Speakers

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Arnaud Delpech
Head of Stadium Revenues Marketing & Fan Engagement, Paris Saint-Germain
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Ghadah Alawami
Head of Government and Cooperation, Large Client Partnerships, Snap Inc