Gilbert Yule

Gilbert specialises in enhancing customer experience, optimising supply chains, leveraging technology and building high-performing teams, overseeing Estate and Cx at in large complex site operations. Focused on customer-centric operations and data-driven service improvement, having led estate strategies for a multibillion pound urbanisation project pipeline as Operations Director - Estates (Europe). With an engaging management style, Gilbert get commitment and results from large teams. With a natural aptitude for interacting effectively with staff and clients at all levels, Gilbert win buy-in, cooperation and support of key stakeholders.